Built for your industry. Trained for your workflow.
The same AI Receptionist should not speak to a workshop customer, dental patient and plumbing emergency in the same way. Open an industry to see a real customer journey, captured information, business action and handover logic.
Automotive / Mechanics
Service bookings, vehicle details, quote enquiries, repair status and urgent escalation.
Open automotive workflow →Dental / Medical
Appointment enquiries, administrative FAQs, cancellation/rescheduling and sensitive handover.
Open care workflow →Salon / Beauty
Service selection, availability, booking intent, confirmations and consultation handover.
Open salon workflow →Trades
Urgent jobs, quotes, site details, service area, priority routing and dispatch-ready context.
Open trades workflow →Real Estate / Property
Buyer, seller, rental, inspection and appraisal enquiries with structured agent context.
Open property workflow →Restaurants / Hospitality
Reservations, group enquiries, common questions, event requests and after-hours response.
Open hospitality workflow →Professional Services
Consultation requests, service-fit questions, qualification and priority callbacks.
Open professional workflow →Home Services
Cleaning, maintenance, gardening and other local service enquiries with location and job capture.
Open home-service workflow →Hotels / Accommodation
Availability, directions, policies, guest requests and front-desk escalation.
Open accommodation workflow →Every industry still follows a controlled business flow.
The questions and actions change, but the core logic stays clear: understand, capture, qualify, act, confirm and hand over when needed.
Customer calls
AI answers with the correct business identity and approved opening.
Relevant questions
The AI asks only what the selected workflow needs.
Business action
Booking, lead, callback, message, notification or other verified action.
Human handover
Safety, advice, complaints, negotiation and exceptions stay with people where appropriate.
Your exact niche is not listed?
Harpz Nexus can map the real customer calls, information, staff actions and escalation rules instead of forcing the business into a generic script.